eBSEG™ CEEP™, the REAL Omni-channel digital banking platform, has been Credit Agricole Egypt’s choice that helped the bank to win the Award of Distinction of Global Finance Digital Bank during 2018 as the Best in Mobile Banking in Egypt.
eBSEG™ Customer Experience & Engagement Omnichannel Platform CEEP™ platform has been created around customer-centric design principles and delivers ubiquitous digital experiences, true build once deploys much architecture, across multiple devices and customer touchpoints.
Credit Agricole Egypt was selected based on various criteria: among which was a very important one related to their platform of choice eBSEG™ CEEP™: web/mobile site design and functionality.” Category winners, such as “best in mobile banking” were selected based on the relative strength and success of those products and services” according to Global Finance.
eBSEG™ has been selected as Omni channel solution Partner for Credit Agricole Egypt branch since April 2016 and ever since eBSEG™ has been consulting, designing the solutions and implementing the bank’s highly agile plans to implement their Omnichannel platform through the eBSEG™ CEEP™ Omni Channel Technology. It was remarkable how serious the bank and how keen it was to reach the highest level of perfection to provide the highest levels of Digital Banking Services for the users of all digital channels from the bank customers.
This aggressive agile plan of Credit Agricole coincided with eBSEG platform CEEP™ technical capabilities and architecture to implement this type of technology using a unique design and implementation methodology that has been patented by the United States Patent and Trademark Office USPTO.
It is worth mentioning that eBSEG CEEP™ Omni Channel Technology has also been a winner of Best Mobile App three years (2015, 2016 and recently in 2018 too) for its Mobile Banking Solution for Bank Saudi Fransi.
Commenting on this award, Amr A Soliman, CEO eBSEG™ said: “We are proud to be recognized as the technology partner, and digital transformation consultant to Credit Agricole Egypt and honored that our client has been selected by Global Finance in two of its categories as most innovative digital bank and best in mobile banking. This 2nd category award is a recognition of our patent platform eBSEG™ CEEP™. Our partnership with Credit Agricole Egypt gave eBSEG™ the opportunity to even take our CEEP™ platform to the next level as both parties were seeking perfection and perfection we had”.
He continued: “It is also with the great vision and leadership of the Credit Agricole Egypt Business and Technology teams and the achieved levels of service to attract, retain digital users, breadth of CA product portfolio, convenience, and confidence for digital users that CA team managed to win such prestigious awards”.
He continued: “This award is a great honor, not only for eBSEG™ but also for their network of clients and partners globally that have put their trust in our technology and have supported us throughout the years. We have kept our focus on delivering a true customer-centric omni-channel experience, dramatically upgrading the digital transformation of banks and financial institutions across the globe.”
Commenting on their partner of choice eBSEG™’s role Philippe ENJALBAL, Chief Operating Officer at Crédit Agricole Egypt said: “We believed in eBSEG™’s capabilities and technology to deliver a state-of-the-art Mobile app (banki Mobile) for us as they did it before for other clients and their outstanding contribution helped us to get the awards of the most innovative digital bank with best mobile application in Egypt from Global Finance. We are delighted to partner with eBSEG to bring our customers the best digital banking experience in the market. eBSEG’s solutions helped to further our customer’s satisfaction in our platform of digital services. This partnership reflects our commitment to empowering our customers with the most secure, innovative proven financial technology. eBSEG have also responded very well to our agile plans of implementation and have delivered to our plans with high cooperation with all our business and technology teams and with high innovation.”
About CEEP™ Omni Digital Channels Platform:
CEEP™ is a Patent based Smart Platform that can provide one single Unified Solution based on one single source code that addresses all your channels including Web, Mobile, Tablet, Chatbot, ATM, Kiosk, Facebook, Apple Watch, Messaging. CEEP™ Patent gives the answer to the main question a lot of organizations have on how to unify their channels into a single Omni channel Solution and provide their customers the ubiquitous digital experiences, true build once deploys many architectures, across multiple devices and customer touchpoints. CEEP™ is all about “Lean Portal” output and is built using “widget-based architecture”
The CEEP™ platform/patented approach consists of a set of tools for designing, building, testing, debugging, integrating, deploying and managing consumer and enterprise apps.
About eBSEG:
eBSEG Inc. founded the year 2000. A software company focused on platform technologies and Omni Channel customer engagement. We are committed to leading the change globally by helping Financial Institutions serve up amazing customer experience interaction. Our platforms enable organizations to create, manage, and optimize secure Omni-Channel customer interactions and best of all, our platforms are intended for Business Marketing teams that demand agility and flexibility.
After years of research and development, we have created the most agile and flexible C-customer E-experience E-engagement P-platform available in the market, its name is CEEP™! The platform makes it easy for organizations to create, coordinate, and manage customer engagement experiences across all channels. It represents the “True – Build Once, Deploy Many” philosophy and defines what Omni-Channel is really about, a perfect experience regardless of the device your customer chooses to engage your organization with. With CEEP, changes to your Omni-Channel presence can be done on the fly, it’s now easy for Marketing business users to be agile in the content they want their customers to consume.
CEEP™ can be transformed to fit your business and its customers seamlessly, whether you are a Bank, Credit Union, Insurance provider, Financial Services organization, telco operator or a retailer, CEEP empowers your Marketing prowess to facilitate a meaningful, lasting and powerful relationship with your customers. The platform easily ties into your back-end systems, transforming legacy and line-of-business applications into powerful and modern medians with which to grow, engage and nurture your customer’s experiences.
It is worth mentioning that CAE mobile banking solution is based on the patent-pending award-winning platform CEEP